SF Creative — Terms & Conditions

Effective Date: 24 September 2026

Welcome to SF Creative. By accessing or using our website, browsing our products, or placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website.

1. About SF Creative

SF Creative provides creative and craft materials including resin, multiwood, acrylic cutouts, customized vinyl stickers, stones, silicone moulds, pigments, essentials, MDF, and clock sets.

2. Use of the Website

You agree to use our website only for lawful purposes. You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to our website or systems.
• Copy, reproduce, or misuse our website content without permission.
• Interfere with the website's operation or security.
• Provide false or misleading information while placing an order.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, sizes, colours, and specifications displayed on our website are accurate.

However, actual product colours and appearance may vary slightly depending on your device display, lighting, manufacturing variations, or photography.

Certain handmade, craft, natural, or customizable products may have minor variations in appearance, size, texture, or finish.

4. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit the quantity of products available for purchase.
• Discontinue products without prior notice.
• Correct product information or pricing errors.
• Cancel an order where a product is unavailable or cannot be supplied.

If an order is cancelled by us after payment has been received, the applicable amount will be refunded through the appropriate payment method.

5. Prices and Payments

Product prices displayed on the website are subject to change without prior notice.

The final price payable will be displayed during checkout before you complete your order.

You agree to provide accurate billing and payment information when placing an order. Orders may be cancelled if payment cannot be successfully verified or processed.

6. Order Confirmation

Placing an order does not automatically guarantee acceptance of the order.

After receiving your order, we may review the order details and confirm its acceptance. An order may be cancelled due to product availability, pricing errors, payment issues, suspected fraudulent activity, or other operational reasons.

7. Customized Products

Certain SF Creative products may be customized according to customer requirements.

Before placing an order for a customized product, please ensure that the spelling, measurements, colours, designs, names, or other specifications provided by you are correct.

Customized products may not be eligible for cancellation, return, or exchange once production has started, except where required by applicable law or where the product is defective or incorrectly produced.

8. Intellectual Property

All website content, including:

• Brand name and logo
• Product images
• Graphics
• Text
• Website design
• Layout
• Icons
• Marketing materials

belongs to SF Creative or its respective content owners and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, copy, or commercially use our content without prior written permission.

9. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other technology providers.

Your use of such services may also be subject to the terms and policies of the respective third-party providers.

SF Creative is not responsible for issues caused solely by third-party services outside our reasonable control.

10. Shipping and Delivery

Orders will be shipped to the address provided by the customer during checkout.

Customers are responsible for providing accurate and complete delivery information.

Delivery timelines are estimates and may vary because of factors such as:

• Courier delays
• Weather conditions
• Holidays
• Regional restrictions
• Incorrect address information
• Events beyond our reasonable control

Please refer to our Shipping & Cancellation Policy for additional information.

11. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are subject to our applicable Return & Refund Policy.

Customers should review the policy before placing an order, particularly for customized or made-to-order products.

12. Cancellation

Order cancellation may be possible before the order enters processing, production, or shipment.

Once an order has been processed, customized, or shipped, cancellation may no longer be available.

For further details, please refer to our Shipping & Cancellation Policy.

13. User Reviews and Content

If you submit reviews, photographs, feedback, or other content to SF Creative, you agree that the content should not:

• Contain unlawful or offensive material.
• Infringe another person's intellectual-property or privacy rights.
• Contain misleading or fraudulent information.
• Promote illegal activities.

SF Creative may remove content that violates these requirements or applicable laws.

14. Limitation of Liability

SF Creative will take reasonable steps to maintain the availability and security of the website.

However, we are not responsible for losses arising from circumstances beyond our reasonable control, including internet interruptions, third-party service failures, courier delays, technical issues, or events outside our control.

To the extent permitted by applicable law, SF Creative shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

15. Force Majeure

SF Creative will not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, pandemics, government restrictions, strikes, transportation disruptions, technical failures, or other unforeseen events.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

17. Changes to These Terms

SF Creative may update these Terms & Conditions from time to time to reflect changes in our services, products, business practices, or applicable laws.

Updated terms will be published on this page with the revised effective date.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter.

19. Contact Us

For questions regarding these Terms & Conditions, orders, products, or services, please contact:

SF Creative
Email: sammhd929@gmail.com
Phone: 8590210244

By continuing to use the SF Creative website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.

Effective Date: 24 September 2026