Privacy Policy

Effective Date: 24 September 2026

SF Creative (“we,” “us,” “our,” or “SF Creative”) respects your privacy and is committed to protecting the personal information you provide while using our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, contact us, or otherwise use our services.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Account login information
• Order and transaction details
• Product preferences and interactions
• Information you provide through contact or enquiry forms
• Reviews, feedback, and other content you voluntarily submit
• Device, browser, IP address, and website usage information
• Cookies and similar technologies used on our website

We collect only information that is reasonably necessary for providing our products and services and for the purposes described in this Privacy Policy.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Create and manage your customer account
• Confirm orders and payments
• Provide customer support
• Respond to enquiries and requests
• Communicate important information regarding your orders
• Improve our website, products, and services
• Personalize your shopping experience
• Send promotional communications where permitted and where you have provided the appropriate consent
• Prevent fraudulent, unauthorized, or unlawful activities
• Maintain website security and functionality
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

SF Creative may receive information necessary to confirm and manage a transaction, but payment credentials such as complete card numbers, CVV numbers, or banking passwords are generally handled directly by the applicable payment provider.

Customers should review the privacy and security practices of the payment provider used for their transaction.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers where required to operate our business, including:

• Payment service providers
• Shipping and delivery partners
• Website and technology service providers
• Customer support providers
• Analytics and security service providers
• Professional or legal advisors where necessary
• Government or law-enforcement authorities when required by applicable law

Such sharing will be limited to what is reasonably necessary for the relevant purpose.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep you signed in
• Maintain your shopping cart
• Remember selected preferences
• Understand website usage
• Improve website performance
• Provide relevant functionality
• Support analytics and marketing activities where applicable

You may be able to control or disable cookies through your browser settings. Certain website features may not function properly if necessary cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, meet legal obligations, and protect our legitimate business interests.

When information is no longer required for these purposes, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

8. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request information about personal data we process about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Request information about how your personal data is being used
• Raise a concern or grievance regarding the handling of your personal information

Where consent is the basis for processing, applicable Indian data-protection requirements provide for withdrawal of consent, subject to the applicable legal framework and consequences of withdrawal.

To make a privacy-related request, please contact us using the details provided below.

9. Marketing Communications

Where applicable and with the appropriate permission, we may send you information about new products, offers, promotions, or other updates from SF Creative.

You may choose to stop receiving promotional communications by using the unsubscribe option provided in the communication or by contacting us.

Transactional and service-related communications, such as order confirmations and delivery updates, may still be sent when necessary to provide our services.

10. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

SF Creative is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Children's Privacy

Our website and services are not intentionally designed to collect personal information from children without appropriate authorization where required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.

Any updated version will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

SF Creative

Email: sammhd929@gmail.com
Phone: 8590210244

We will review and respond to privacy-related requests within a reasonable period and in accordance with applicable requirements.

14. Consent

By using the SF Creative website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and, where consent is required, provide consent to the collection and processing of your personal information for the purposes described above.

Where applicable, you may withdraw consent through the available mechanisms or by contacting us.